Frequently Asked Questions

Keva with Jennifer “Zen Jen” Laing, MD

Q: What forms of payment do you accept?

A: Keva Mack Massage & Wellness accepts Visa, MasterCard, Discover, American Express, Apple Pay, Google Pay, Samsung Pay, Cash App, Venmo, HSA and FSA Debit Cards are accepted

Q:  Do you accept insurance?

A: Payments are due in full at the time of service.  We do not accept insurance.  We can provide you with an itemized receipt that you can use to pursue reimbursement with your insurance company.

Q: Do you provide Deep Tissue Massage? 

A:  Yes, but not as a stand alone service.  I use Deep Tissue Massage as one of the many therapeutic techniques in my Therapeutic Massage sessions. I define Deep Tissue Massage as a Massage Therapy technique that uses the amount of pressure needed to release tightness and tension in the muscle.  If a client would like more pressure than is needed to release tightness and tension in the muscle or they like to feel achy all over after a massage, I am not the Massage Therapist for them.

Q: Do Lymphatic Massages hurt after liposuction surgery?

A: No, not at all.  Manual Lymphatic Drainage (aka Lymphatic Massage) is a light touch manual therapy.  When administered by a properly trained healthcare professional, it should not hurt when applied after any sort of liposuction or any type of plastic or orthopedic surgery.

Q: Do you provide house calls (in home care)?

A: Yes. I do provide a limited number of house calls.  To request one, click here.

Q:  I’m a plastic surgery patient.  Do you sell Post Op Massage packages?

A:  Yes. We do offer Post Op Massage packages. Click here for more information on packages.